Payment policy

Checkout shows the currency and payment methods available for the delivery country before payment is submitted. Eligible orders can use the card, wallet, PayPal, instalment, or local methods that checkout actually displays for that country, currency, device, and order.

Stripe processes eligible online payments. PayPal is offered only when Stripe checkout displays it for the current order. The exact processor and method are shown before payment is submitted.

Chantal Vaulet does not add hidden payment-method fees at checkout. Your bank, card issuer, wallet, payment provider, or currency provider may apply exchange-rate, cross-border, or account fees outside our control.

Some payment methods may require 3-D Secure, wallet authentication, payment-provider login, risk checks, or local bank authorization before the order can be accepted.

Prices are shown in the currency available for the selected delivery country where possible.

Before payment, checkout shows the order total, shipping treatment, tax or import notes where applicable, and the payment methods available for that order.

Payment details are processed by secure payment providers. Chantal Vaulet does not store full card numbers on its own servers.

Payment providers may run fraud-prevention, authentication, and compliance checks before accepting or rejecting a payment.

If checkout fails, is cancelled, or appears duplicated, contact info@chantalvaulet.com with the payment email, amount, currency, and any provider reference you received.

If a payment is captured for an order that cannot be accepted or fulfilled, we will cancel, refund, or contact you for the next step as appropriate.

Approved refunds are sent back to the original payment method unless another lawful method is agreed.

Payment providers and banks can take additional processing time after we issue a refund.