Before dispatch
Most rings are made after purchase, so courier tracking may not be ready during production. You can request another secure email link after dispatch.
Customer information
Enter your order number and last name to request a secure tracking link. If the details match, we send the short-lived link to the email address already stored on the order. These fields never reveal order or tracking details directly.
Courier tracking
Enter your order number and last name. If the details match, we will email a short-lived tracking link to the address on the order. These fields never reveal tracking details directly.
Details
Most rings are made after purchase, so courier tracking may not be ready during production. You can request another secure email link after dispatch.
When courier tracking is saved, the short-lived link sent to the order email can open the correct FedEx, UPS, or DHL page.
If the lookup cannot match your order, contact support with your order number, last name, and payment email so we can help manually.